Privacy Policy

Last updated: January 2025

1. Introduction

Solid Warranture ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.

2. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.

3. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

4. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

5. How We Use Your Data

• To confirm who you are and meet legal and regulatory requirements.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• To communicate with you regarding your account, updates and support requests.
• To send marketing communications where you have consented (you may opt out at any time).

6. Security

We employ organisational, technological and physical protections intended to defend personal data from unlawful access, exposure, modification or loss. No platform offers complete security, and we cannot assure total safety.

7. International Transfers

When personal data is transferred to locations outside your region, we implement suitable protections, including standard contractual terms.

8. Information We Collect

• Identity data - full name, birth date, official identification documents required for account setup and KYC/AML requirements.
• Contact data - email address, phone number, postal address.
• Financial data - financial information, record of transactions, documentation regarding fund origins.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

9. Legal Basis

We process personal data under one or more of the following lawful bases: performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent.

10. Sharing and Disclosure

We may disclose personal data to authorised payment processors, identity verification and anti-money laundering partners, data hosting suppliers, legal and financial consultants, and government bodies as mandated by applicable law. We do not commercialise personal data.

11. Changes

This Policy may be updated periodically. The current edition will be accessible here with the revision date indicated.

12. Contact

For privacy questions or to exercise your rights, contact the Solid Warranture Data Protection team via our contact page.

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